Fast & safe shipping from Germany:
All products of the Phaesun catalog are shipped from Memmingen, Germany with FedEx or GLS and when in stock, they are usually delivered in most European countries around 4 business days after ordering.
Other products are shipped from Denmark, UK and Germany from our distributors: with UPS, Post Nord, DPD and they are usually delivered around 7 business days after ordering. Please contact us for the exact cost before ordering.
Oversize products such as solar panels longer than 1,5 meters, batteries that weigh more that 15 kg and products that weigh more than 50kg are shipped with road freight the cost of which depends on the postal code the final destination and cannot be calculated automatically, please contact us for more details.
Certain batteries have longer lead times, for the Sonnenschein batteries the lead time is around 15-20 weeks, please contact us for a shipping estimate before ordering.
- The ordinary lead time may be subject to country-specific delays (e.g. customs authorrities, border areas, islands…).
- Please observe the customs surcharges for customs clearance in certain customs regions in Europe.
- Airfreight is calculated according to volume weight (length x width x height in cm / 6.000) in case the volume weight exceeds the real weight.
- The base price refers to the highest zone of the chosen countries of the Euro Business Parcel.
- If the value of the goods for the export in EFTA countries exceeds 1.000€ you need an export declaration. Please note that we do not currently ship in the USA products that are made in China due to the recent tariffs imposed, we only ship there products that are made in EU from the Phaesun Catalog.